Shipping and Delivery

Shipping Time

Your shopping cart displays the goods you have purchased. Items will be dispatched within 5 - 7 working days of receipt of payment and we will email you if there are any delays.

 

Shipping Costs

  • Free Shipping in India
  • Free International shipping when you spend over 2000 USD
  • Others

USA 64.00 USD

United Kingdom 55.00 USD

European Union 55.00 USD

Asia 40.00 USD

New Zealand 20.00 USD

Australia 28.00 USD

Rest of the World 90.00 USD

 

Billing Address and Shipping Address

Billing Address is the address where a customer gets his bills from the credit card company. Shipping Address is the address where the customer wants to receive their shipment.

 

Transit Risk

Merchant of Antique ships all parcels as fully insured at no extra cost to customers. If courier company fails to deliver, you do not suffer any loss. IN transit risk is all ours. But Merchant of Antique will not be responsible for lost or stolen packages or any full or partial damages to the package after being left at customer's address by postal/courier agency.

 

Shipment and Tracking

We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies' website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the MY Account section on our site. Tracking numbers for orders shipped might take 24 business hours to become active on courier websites.

 

Lost or Damaged Items

If a package does not arrive, or it arrives damaged, please contact us within 14 days from confirmation of dispatch. We will do everything we can to assist you if you wish to make an insurance claim.

We are liable for and will not replace or pay compensation for loss of, or damage to, items we send if

  • The item is seized by Customs or any other government agency
  • The item is sent to country where no postal or courier service exists
  • The loss or damage is the result of an event beyond our reasonable control
  • The loss or damage occurs after delivery
  • The item was authorized to be sent without tracking.